The Initial Call and Meeting
From the moment you call, we begin considering you and your loved one’s specific needs. On the initial call, we ask questions to form a basic needs assessment. After the call, we set up an in-home visit with you and the rest of your family – including the family member who may ultimately benefit from our in-home care. This visit allows us to gather even more information, answer questions and let you understand how we can help
The Custom Care Plan
Serving our Purpose Healthcare Services will assess what services that need to be provided for your loved one. After our initial meeting, we develop a Custom Care Plan. This plan is tailored to your loved one’s specific needs. We will provide a detailed recommendation on exactly what kind of services we feel would benefit them the best. We will then arrange a follow-up meeting with you to go over the Custom Care Plan and modify it as you and your family see fit.
Caregiver Matching
Once you approve the Custom Care Plan, we will begin our search for the most appropriate caregiver to implement your care. Our system of matching caregivers to clients takes numerous factors into consideration: services needed, your loved one’s interests and the personalities of both your loved one and the caregiver. We look at the whole situation and how we can better suit your loved one with the best caregiver possible. If there are ever any concerns our issues about a specific caregiver, please let us know immediately. We will assess the situation then in turn search in our database for an immediate replacement.
Care Supervision
Our caregivers keep extensive notes about the care they provide. Those notes are kept at your loved one’s home and are available at any time. Our supervisor nurses make regular unannounced visits to the homes to ensure caregivers are following the specifics of the Custom Care Plan.